Delays in message delivery to Gmail

Resolved

Degraded performance

Started over 1 year agoMarch 13, 2025Lasted about 3 hoursMarch 13, 202510:34 AM1:38 PMUTC

Affected

Delivery

Marketing

Updates

Resolved
March 13, 2025 at 1:38 PMUTC
Resolved
March 13, 2025 at 1:38 PMUTC
This incident has been resolved.
Monitoring
March 13, 2025 at 11:33 AMUTC
Monitoring
March 13, 2025 at 11:33 AMUTC
Delays were caused by Gmail throttling bulk message delivery due to poor domain reputation of a few senders.
We are working on sending out queued up messages.
Note! Transactional message delivery is not delayed.
Investigating
March 13, 2025 at 10:34 AMUTC
Investigating
March 13, 2025 at 10:34 AMUTC
We are currently investigating delays into delivering messages to Gmail addresses.

Smaily - Delays in message delivery to Gmail – Incident details