Smaily - Transactional messages delivery outage – Incident details

All systems operational

Transactional messages delivery outage

Resolved
Major outage
Started 5 months agoLasted about 1 hour

Affected

Delivery

Major outage from 9:15 AM to 9:52 AM, Operational from 9:52 AM to 10:05 AM

Transactional

Major outage from 9:15 AM to 9:52 AM, Operational from 9:52 AM to 10:05 AM

Updates
  • Resolved
    UTC
    Resolved

    The backlog of transactional messages has been resolved and messages delivered.

    Thank you for your patience and we apologize for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    Transactional message are being delivered and we are working through the backlog.

  • Identified
    UTC
    Identified

    We have identified the cause of the incident and have applied a fix to restore transactional message delivery.

  • Investigating
    UTC
    Investigating

    We are investigating an incident where transactional messages are not being consumed for delivery.