Smaily - Statistics metrics projecting outage – Incident details

All systems operational

Statistics metrics projecting outage

Resolved
Major outage
Started over 1 year agoLasted about 1 hour

Affected

Application

Operational from 6:21 AM to 6:51 AM, Major outage from 6:51 AM to 7:13 AM, Operational from 7:13 AM to 7:25 AM

Statistics

Operational from 6:21 AM to 6:51 AM, Major outage from 6:51 AM to 7:13 AM, Operational from 7:13 AM to 7:25 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    All queued events have been projected (incl. Message and Subscriber Action Log), no data loss detected.

  • Monitoring
    UTC
    Monitoring

    We have implemented the fix and are monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on the fix.

  • Investigating
    UTC
    Investigating

    We are investigating an outage in statistics metrics projecting.

    Outage affects projecting campaign and post overview metrics, opens, unsubscribe, complaints and graphs, and projecting Message and Subscriber Action Log entries.

    We apologize for any inconveniences caused.