Smaily - Intermittent timeouts on Templates Assets serving – Incident details

All systems operational

Intermittent timeouts on Templates Assets serving

Resolved
Partial outage
Started 9 months agoLasted about 2 hours

Affected

CDN

Partial outage from 7:16 AM to 8:58 AM

Templates Assets

Partial outage from 7:16 AM to 8:58 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The outage was caused by high network load on a worker node forcing the node to drop packets.

    We appreciate your patience and apologize for inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix and are monitoring the issue has been fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where Templates Assets (images) serving is intermittently timing out.

    We apologize for inconvenience caused.