Smaily - Intermittent errors with creating and updating Templates – Incident details

All systems operational

Intermittent errors with creating and updating Templates

Resolved
Degraded performance
Started 8 months agoLasted 24 minutes

Affected

Application

Degraded performance from 9:45 AM to 10:10 AM

Campaigns

Degraded performance from 9:45 AM to 10:10 AM

Templates

Degraded performance from 9:45 AM to 10:10 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The issue was caused by internal DNS service failure.

    We apologize for inconveniences caused.

  • Investigating
    UTC
    Investigating

    We are currently investigating intermittent errors when creating and updating Templates.

    This also affects sending out Marketing Campaigns.