Smaily - Notice history

All systems operational

Operational

API - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Automation workflows - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Campaigns - Operational

100% - uptime
Jan 2026 · 99.95%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Statistics - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Templates - Operational

100% - uptime
Jan 2026 · 99.95%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

UI - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Webcopies - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026
Operational

Marketing - Operational

97% - uptime
Jan 2026 · 100.0%Feb · 90.19%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Transactional - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Website - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

Cloud infrastructure network maintenance
  • Completed
    March 17, 2026 at 9:45 AMUTC
    Completed
    March 17, 2026 at 9:45 AMUTC
    Maintenance has completed successfully
  • In progress
    March 17, 2026 at 8:45 AMUTC
    In progress
    March 17, 2026 at 8:45 AMUTC
    Maintenance is now in progress
  • Planned
    March 17, 2026 at 8:45 AMUTC
    Planned
    March 17, 2026 at 8:45 AMUTC

    Our cloud hosting service provider is performing scheduled maintenance on central network components of our cloud infrastructure.

    Maintenance on the cloud infrastructure is expected to cause temporary downtime of cloud services affecting parts of campaigns and automation workflows statistics projecting.

    We apologize for any inconvenience caused.

Feb 2026

Intermittent errors with creating and updating Templates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The issue was caused by internal DNS service failure.

    We apologize for inconveniences caused.

  • Investigating
    UTC
    Investigating

    We are currently investigating intermittent errors when creating and updating Templates.

    This also affects sending out Marketing Campaigns.

Invaluement ivmSIP and ivmSendingDomains blocklisting
  • Resolved
    UTC
    Resolved

    The blocklisted sending domain has been delisted and the incident is resolved.

    Thank you for your patience while we worked through the incident.

  • Update
    UTC
    Update

    We have rerouted messages to a secondary envelope domain to mitigate deliverability issues caused by sending domain blocklisting, while we work on getting the primary domain delisted.

    Thank you for your patience.

  • Identified
    UTC
    Identified

    We have identified the cause for the blocklisting, have delisted the IP address and are working on getting the sending domain delisted.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating listing of one of our sending domains and IP address in Invaluement's ivmSendingDomains (ivmSED) and ivmSIP DNSBL.

    Delivery of Marketing Messages are affected by the blocklisting.

Jan 2026

Delays in bulk message delivery
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are working through the queue backlog.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with delays in bulk message delivery.

    Note! Transactional message delivery is not affected.

Intermittent timeouts on Templates Assets serving
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The outage was caused by high network load on a worker node forcing the node to drop packets.

    We appreciate your patience and apologize for inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix and are monitoring the issue has been fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where Templates Assets (images) serving is intermittently timing out.

    We apologize for inconvenience caused.

Errors when sending test messages and saving templates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    We thank you for your patience and apologize for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and have applied a fix.

    Test message sending and template saving should now work as expected. We will continue to monitor to ensure the issue is resolved.

  • Investigating
    UTC
    Investigating

    We are investigating an issue causing errors when sending test messages and saving templates.

    We apologize for any inconvenience caused.

Jan 2026 to Mar 2026

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